Ookla's done a good job of keeping up with the times by adding new features and capabilities over the years. Incidentally, Ookla's speed test is also the one we use when we're testing Wi-Fi routers.
Popularity aside, we like Ookla for having everything a basic user needs from a speed test: accuracy, the ability to view your speed test history (when you create an account), a wide array of servers to connect to, and even a handy app for speed testing from your Android or iOS device. Knowing that the issue isn't anything on your end means you can forgo any troubleshooting.įinally, you can call your provider to ensure your modem supports your plan's speed or to see if there are plans or promotions that will be worth an upgrade, so you can get the speeds you need to have a stress-free day of work and play.One of our favorites is the Ookla speed test, which has a strong reputation for consistency and for being one of the first speed tests on the web. The app will give you an estimated restoration time when there is one. The first thing I do when my Comcast Xfinity connection is acting flaky is open the Xfinity My Account app and look for any service issues. You can also check your provider's app or website for an outage. However, there are steps you can take to determine if that's the case or if there's another issue at fault. It's a frustrating fact, but ISPs are allowed to throttle your connection speed. The answer isn't as easy as calling your internet service provider and informing them of the subpar service. CNET's Ry Crist has further tips on how to get better, faster Wi-Fi to help you get your network back to working as it should. Most of the time, this fixes any speed issues for me.
I recommend turning off your modem and wireless router, leaving them off for about 60 seconds, and then turning them back on. Ry Crist/CNET What to do if your speed is slower than it should be There's potentially more than one reason your internet may be slow.
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